Refund Policy

Return Policy

We want you to be fully satisfied with your purchase. If you wish to request a refund or exchange, you may do so within 3 days of receiving your order. Please note that after this 3-day period, we will not be able to process any returns, exchanges, or refunds.To be eligible for a return or exchange, the item must be unused, in its original condition, and include all original packaging. Please note that items purchased during a sale are not eligible for return or exchange. Additionally, exchanges are only available for items that are found to be defective or damaged upon delivery.Certain product categories may be exempt from returns or refunds; these will be clearly identified at the time of purchase. Once we receive and inspect your returned item, we will notify you by email regarding the status of your return or exchange. If your request is approved after our quality check, we will process your return or exchange in accordance with our policy.

Refund and Cancellation Policy

This policy explains how you can cancel an order or request a refund for products or services purchased through our platform:

  1. Order Cancellations:
    Cancellations are accepted within 2 days of placing your order. However, if your order has already been processed for shipping or is out for delivery, cancellation may not be possible. In such cases, you may choose to refuse the delivery at your doorstep.
  1. Refunds and Replacements:
    Refunds or replacements are available if you receive a product that is defective or does not meet quality standards. Please report any damaged or defective items to our customer service team within 2 days of receiving your order. Once the issue is verified, we will process your request accordingly.
  1. Product Not as Expected:
    If you feel the product you received does not match the description or your expectations, please contact our customer service within 2 days of delivery. Our team will review your concern and determine the best course of action.
  1. Manufacturer Warranty:
    For products covered by a manufacturer’s warranty, please reach out directly to the manufacturer for assistance.
  1. Refund Timeline:
    Approved refunds will be processed within 5 days and should reflect in your account within 7 days.

Replacement Delivery:
Once an exchange is approved, the replacement item will be delivered to you within 9 days.Please note: Items purchased on sale are not eligible for return or exchange.If you have any questions or need further assistance, our customer service team is always here to help.